Glen Loewen

Background

About Glen Loewen

Leverages technology and business acumen to plan, deliver, and manage scalable, sustainable technology solutions. Experienced managing at regional and global levels, including working with multinational teams in enterprise-level product innovation. Progressive career history involves establishing standards and best practices for global consistency, overseeing full SDLC, expanding North America operations to global scope, and leading database virtualization and cost reduction strategies. Highlights include the following- Built an Enterprise organization across Engineering and Operations that closely collaborates with Lines of Business in achieving World Class Services catered to a Financial compliant/secure industry- Strategically reconfigured a Database Enterprise resulting in $2.5M of cost savings and cost avoidance within one year, with several million more dollars identified for subsequent opportunities- Reduced total Operational Incidents by 37% in two years while reducing cost and increasing Service Level Targets from 78% to 94% in the same timeframe- Led components of large-scale virtualization initiative; orchestrated migration of North America database related environment to offshore location while upgrading and standardizing platforms via VM environment- Helped champion enterprise technology solution that significantly decreased manual labor within line of business producing $350M annual revenue; facilitated the design, build, and implementation of a more robust data management system- Continually achieved higher than standard scores on annual core competency performance metrics for supporting services, including analytical skills, leadership, and communication- Supported IT transformation to achieve a scalable, structured organization within industry standards through company growth resulting from several acquisitions; led department from startup to support multiple business entities- Took over and saved $10M annual business, turning around large project by implementing and ensuring execution of requirements, subsequently creating $7M in additional business; awarded Best Market Research Deliverable by client. Specialties: IT-Business Alignment, Strategic Planning, Budgeting, Cost Control, Enterprise-Level Technology, Database and Server Management, Customer Service Excellence, Cross-functional Leadership, Project Management, Program Management, Technology Consulting, Multi-site Operations, Process Improvement, Training and Development