Verified recordAirlines and Aviation

Glen Smith

Cargo Account Manager at Southwest Airlines

Based in Chicago, United States

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Seniority

Staff

Department

Sales & Business Development

Location

Chicago

Industry

Airlines and Aviation

Company size

40K

Contact information

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Email

1 credit

g•••••••@southwest.com

Phone

5 credits

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Background

About Glen Smith

It bothers me greatly when a shipping result doesn't meet a Customer's satisfaction regardless of the circumstances. I believe that the care factor has to be there on both sides for any business partnership to work. Everyone measures service when routinely things go right, but your service is really measured when something goes wrong, Do you become a turtle and hide in your shell or do you face it and become a resource of information and battle it out to the end? I'm not afraid of a good battle!

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Glen Smith Email & Phone Number @ Southwest Airlines | Kipplo Discover