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Glenn Niles

Service Delivery Manager Ii at Gen Re

Based in Stamford, United States

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Seniority

Manager

Department

Operations

Location

Stamford

Industry

Insurance

Company size

1.9K

Contact information

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Email

1 credit

g•••••••@genre.com

Phone

5 credits

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Background

About Glenn Niles

Seasoned management professional who has been managing PBMS/Novitex teams for 17 years; experienced in managing challenging circumstances that require balancing priorities• Experienced in building and managing diverse, highly engaged teams• Experienced in managing large teams with a minimum of 25 employees • Oversee on-site and remote teams • Trained staff to deliver exceptional customer service to top Fortune 500 companies • Experienced in cross training and managing staff across the United States • Experienced in commercial, financial, insurance and legal accounts • Experienced in running operations under circumstances such as natural disasters and emergency evacuations, via remote unitsManagerial responsibilities for financial companies of employees/clients include but are not limited to:• Mail Services • Shipping and Receiving • Reception/Customer Service Desk• Claims Services• Switch Board • Fleet Management for CT • Print Services • Messenger Services

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