Glenn Olson

Background

About Glenn Olson

PROFILE: Energetic, outgoing, experienced IT professional who has worked in all aspects of systems development and support. I have experience in every stage of the development lifecycle - from writing business cases and gathering/documenting requirements to development, implementation, support and training of the applications. I've managed Active Directory network and RACF mainframe security, provided 'white glove' application and desktop support for CEOs and other top Executives, maintained and operated technical in-depth programmer training courses, and developed, implemented and supported scores of applications for thousands of customers in a variety of industries. I have experience with audit initiatives including SOX (Insurance) and OCC (Banking) compliancy, disaster recovery, business continuity, change management, ITIL principals, State Application Certifications, and many other processes around systems compliance and security. I take great pride in my work, establish important relationships with other IT staff, strive to understand my customers' business processes, and look for ways to apply technology to those processes to enable the business side to perform their functions more efficiently. I love solving problems and finding solutions. TECHNICAL SKILLS: Windows • VB/VBA • Eagle/Smalltalk • PowerBuilder • Domino Designer • SAS • JCL • Syncsort • Active Directory • RACF Security • Terminal Services • Citrix Environments • MS Office • SQL Database • Client Network Utility • ODBC • JAVA • Business Analysis • Adobe • Crystal Reports