Glenn Phillips
Owner and Principal Consult at Zero Trust Zero Touch Itms
Based in Nakusp, Canada
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Seniority
Other
Department
Other
Location
Nakusp
Industry
IT Services and IT Consulting
Company size
1
Contact information
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g•••••••@zerotrustzerotouch.com
Phone
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Background
About Glenn Phillips
I am a Fractional IT Consulting, and MSP Veteran with over 15 years of Professional services Experience ranging from small single seat clients, to seat multi-national companies, non-profits, and financial intuitions, education, and everything in between. I live by the Motto “Make future me less unhappy” Which professionally means, ensuring the solutions I implement today, wont end up becoming tomorrow’s technical debt. It is also why I am so dedicated to creating functional living documentation, utilizing a dedicated IT documentation tool, such as ITGlue, Hudu, or more recently ITFlow. This leads me to building templates and playbooks that are easy to follow, and take into account the varied skill levels of those utilizing them, to facilitate up-skilling, and de-escalation of common tasks and incidents.
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