Glenn Robinson

Background

About Glenn Robinson

I have worked in a range of roles in Service Management, data analysis, systems analysis and problem solving functions in Superannuation, Insurance and Information Technology over the last 20 years. I have a proven record of identifying and implementing process improvements across the business.Most recently, I have been involved in cost modelling and sales forecasting which has given me the opportunity to improve my skills in tools such as Power BI, CRM and Co-Pilot.I pride myself on being adaptable and on being able to learn new skills quickly. I have developed a wide skill set as a result of this, and I always try to pass these skills onto others in my team.I love working in a strong team environment where I am able to collaborate with my team members, but I also get enjoyment out of working independently. I also have experience managing teams to strict KPI's and have always managed to get the best out of my team in that high-stress environment.Expertise: Business Analysis, Power BI, IT Service Management, MS Excel, Process Improvement, Process Automation, SQL, Problem Solving, Reporting, Data Analysis, Stakeholder Relationship, Continual Service Improvement