Glenn Taylor
Director, Data Center Network Operations at Capgemini
Based in Orlando, United States
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Seniority
Director
Department
Other
Location
Orlando
Industry
IT Services and IT Consulting
Company size
332K
Contact information
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g•••••••@••••••.com
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Background
About Glenn Taylor
ITIL Service Support areas of Incident, Problem, Change, Release, Configuration Management • Knowledge in Cisco IOS, Cisco Configuration Professional, Wireshark, Remedy/ITSM, Windows 8,7,Vista, XP, NT 4.0, 98, 95, Proxy Server 2.0, DOS, MS Office, Blackberry, Nortel and Juniper VPN client software • Sound Knowledge of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, RARP, FTP, TFTP), IP addressing and subnetting, Routing concepts • Sound knowledge of routing protocols - BGP, OSPF, EIGRP & RIP • Cisco Switches: Configuration & VLAN setup • Cisco Routers: Configuration, Monitoring & Troubleshooting • Functioning knowledge of WAN technologies • Knowledge of networking security including Firewalls, IPS/IDS, TACACS+, RADIUS, SSH, IPSec, VPN, Public Key Infrastructure (PKI), Port Security • Knowledge of wireless technologies: WLAN, WLAN Security, WCS, WLC, AP, LWAP, 802.11 a/b/g/n standards • Knowledge of network monitoring • Computer assembling and maintenance • Troubleshooting hardware and software problems • Installing and configuring the peripherals, components, drivers, software and applications
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