Gloria Knott

Background

About Gloria Knott

Business Administrative Professional with over 15 years’ experience in providing executive level support in a vast array of assignments to include business development and marketing with domestic and international clients. Possess excellent customer service skills with various industries to include Defense & Aerospace, Information Technology, Bio-Pharmaceutical, Insurance, Real Estate, and Retail Chains. Qualities include supervisory and leadership skills, a self-starter, analytical, organized and detailed oriented. Performed business development tasks, creation of marketing literature, streamlined administration processes and forms using advanced skills in MS Office software and graphics software. Proactively developed and implemented a sales tool for profitability awareness on Rebate Contacts. Key skills include: • Excellent Customer Service • Executive Administration and Liaison Support • Supervisory and Training Skills • Trainer for MS Office and Adobe Software, and database management • Accounting, Budgets, Contracts Administration, and Purchasing Tasks • Financial Analysis of Products Costs and Sales Rep’s Territories • HR Assistant and Commission Compensation Development • Export Compliance Administration • Compliance and Auditing Coordination • Marketing Administration to include Graphics • Diplomatically handling Customer Complaints • Research projects using internet, databases, and financial systems • Travel, Tradeshow, and Event Coordination • SharePoint Administration • Maintained effective filing system Competencies: • MS Office, Word, Excel, PowerPoint, Outlook, Publisher, Access • Adobe Photoshop, PageMaker, Illustrator, Acrobat • Accounting Systems, Deltek, Cognos 8, Mas200, AS/400, Oracle, QuickBooks • U.S. Department of State, DTrade2 for Export Licenses and Agreements • Travelocity, Lockheed Martin’s expense system • CRM Database, SalesForce, SharePoint Unity Site Configuration • Equipment and Inventory Maintenance Database