Godwin Xavier

Background

About Godwin Xavier

Associate Manager with 10 years of experience in US Health Care Domain - Life Insurance Services, APS Retrieval, highly accountable and proven successful on handling multiple customers and projects across different locations real-time. Focused on customer satisfaction, in-depth knowledge on Agile Project Management, Quality Management, Recruitment and Training, Requirements Gathering, UAT Testing on new and existing business opportunities, Result oriented with Strong analytical, problem-solving and conflict resolution skills. Good knowledge on Business Continuity, Process Excellence, Continuous improvement plans and development strategies. Active Listener, Excellent Verbal and Written communication skills. Strong passion towards growth and highly result oriented. Have 7 years of experience into internal auditing’s like HIPAA, GLBA, ISO, SOC2. Accomplished track record of driving the metrics according to the SLA’s quantitatively. I don't restrict myself to just one knowledge area of expertise. Various certifications have been achieved on different fields and domains a few named below. Getting atleast 1% better everyday and enjoying the process!* Agile Project Management - Scrum Master, Certified Associate in Project Management, PMI - Agile Certified Practitioner and SFC * Traditional Project Management - Certified Lean Six Sigma - Black, Green, Yellow and White Belt. PMP Trained & Certified Internally.* Digital Marketing - DMPC certified, Google Digital Garage Certified * Technical Expertise - Power BI Certified, Adobe Photoshop, Adobe Acrobat DC, MS Visio & Project, Wordpress, Azure, Jira, Certified foundational courses on Python & Selenium testing.* Miscellaneous Expertise - Holding a diploma in Leadership & Management, EHE certified from EC Council, Certified by NASSCOM on AI.