Gopal Raw

Background

About Gopal Raw

Career Insights • Overall 18+ years of working experience in System Architecture & Design, Development, Support, and Implementation for large Telecom Operators like Openreach, British Telecommunication, Saudi Telecom, Ooredoo Oman and Mauritius Telecom. • Hands on experience in analysing system architecture, business requirements, defining complex products and providing probable solution to customer inline with business vision and goal. • §Possess a good experience in Telecom OSS/BSS, specialized in Requirement Gathering & Analysis, Solution Designing, Development and Implementation Consumer and Enterprise segments. Expertise in Digital technologies and Telecom BSS E2E business solutions. • Experience of working for global telcos across different lines of business – Post-paid, Prepaid, Fixed lines, Fibre (FTTP/FTTC) across B2C and B2B customer segments. • Have a good understanding of e2e telecom business processes especially for BSS/OSS areas from Order Capture to fulfilment of service till bill generation to the customer. • Good functional knowledge of customer management, Account management, Order Management & Fulfilment, Product Catalogue & Product Lifecycle Management, CPQ, Billing, Charging, Mediation and Invoicing, Data Migration and System integration with different systems. • Experience in preparation of various documents like E2E design document, Architecture blueprints, FRS, HLD, LLD and impact analysis documents of the business requirements. • Good knowledge of Netcracker Billing System (IRB 2.2, RBM 8.0) which includes System Monitor, System Configuration, Product Configuration, Rating & Billing configuration, Customer Account Maintenance, Payment, Revenue Assurance and end-to-end implementation of order journey of a billing system. Have extensive experience in integrating Billing system with CRM, Mediation, ODS, PCRF and other customer facing systems. • Good understanding of Telecom Billing Processes and eTom Framework, SID and TAM framework. Understanding of strategic and new emerging technologies that includes cloud computing in the market. • Result oriented and dedicated professional. Demonstrated excellent communication and analytical skills with an ability to transform needs of business user and stakeholders into techno functional requirements.