Goran D.
Account Technician at Seattle City Light
Based in Seattle, United States
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Seniority
Staff
Department
Finance & Accounting
Location
Seattle
Industry
Utilities
Company size
1.2K
Contact information
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g•••••••@seattle.gov
Phone
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Background
About Goran D.
Hi, I’m Goran an Account Technician II at Seattle City Light with a background in customer operations, billing systems, and team leadership. I bring a blend of technical problem-solving and people-centered experience from both the public utility and retail sectors. At Seattle City Light, I work with Oracle Utilities (CC & B and MDM), ensuring meter data is accurate, accounts are correct, and issues are resolved quickly and collaboratively. I’m known for navigating complex processes, partnering with cross-functional teams, and improving the customer experience. Before this, I spent 8 years at Target in store management roles, leading large teams, running high-revenue departments, and honing my skills in operations, customer service, and adaptive leadership.
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