Gotham Beesetty

Background

About Gotham Beesetty

I am a US citizen and do not require sponsorship for employment** As a Salesforce Technical Product Owner at Cognizant, I help Fortune 500 organizations with digital transformations by leveraging project management frameworks like Waterfall and Agile (Scrum, Kanban, Scaled Agile Framework) across various industries. With over six years of experience in CRM, I have a strong knack for understanding high-level objectives while being very detail-oriented during requirements gathering initiatives. I have successfully worked on projects like creation of web services for internal communication optimization, tech debt reduction activities like consolidation of CRM instances, and implementation of Salesforce features such as Service Cloud, Sales Cloud, Einstein Analytics, CPQ, and Marketing Cloud. I am also experienced with gathering requirements for RESTful web services leveraging OpenAPI Specifications. I have excellent communication skills both while working remotely and during in-person meetings with project leaders and product stakeholders alike. My mission is to deliver innovative and user-centric CRM solutions that enhance customer satisfaction and business performance.