Gowri Shankar
Network Operations Center Tac Engineer at Airtel
Based in Chennai, India
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Seniority
Staff
Department
Other
Location
Chennai
Industry
Telecommunications
Company size
104K
Contact information
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g•••••••@airtel.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Gowri Shankar
Person who has interest of technical troubleshooting and learning networking and protocols further. With years experience in NOC TAC1 engineer. My roles and responsibilities are as follows Provisioning service configuration in MSAN for customers. Monitoring and Troubleshooting the network status via Monitoring Tools and creating Incident TT and escalate to the concern team. Provisioning new Static IP configuration and Troubleshooting static IP configuration in BRAS Routers of Juniper MX Series devices. Managing multiple vendor GPON OLT devices like Huawei (MA5600T, MA603T), Nokia (7360, 7362), ZTE (C610, C300V2), Tejas (TJ1400) via Network Management System. Identifying the bugs & new requirements according to the management in GPON Network Management System and raising a case with the vendor team, Follow them till closure. Migration of all customers from one OLT to another OLT using TL1 to enhance customer experience and also due to field difficulties. Analyzing overall customer base and providing migration scope to recover possible old DSLAM nodes and copper nodes which can be used for new site installation and faulty replacement Provisioning and testing the PON level ring protection to enhance customer experience. Supporting automation team for new provisioning of customer which are failed due to automation
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