Grace Jacobs
Ux Research Operations Coordinator at Hyland
Based in New York, United States
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Seniority
Staff
Department
Other
Location
New York
Industry
Software Development
Company size
4K
Contact information
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g•••••••@hyland.com
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Background
About Grace Jacobs
I'm a UX Research and Customer Experience professional with a passion for the human side of technology. I have experience conducting research employing a variety of qualitative and quantitative research methods to understand the behaviors and needs of users. What initially led me to the field of UX was my ability to reconcile technology with humanity. My technical background allows me to think critically and collaborate with developers, while my empathy and interpersonal skills allow me to put myself in the shoes of the user. I'm passionate about creating elevated customer experiences and leveraging technology to improve the lives of those who use it.
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