Grace Lowery

Background

About Grace Lowery

Dynamic, performance-driven business and operations leader with a proven track record of innovative financial and marketing strategies that amplify impact and revenue results organization-wide. Change manager with demonstrated expertise in financial management, operations, marketing, and analytics to evolve and scale business. Relationship-driven team leader collaborates with internal and external stakeholders to drive process improvements and maximize results. Accomplished business analytics professional builds capacity through innovative program and project management, empowering teams with skills and technological processes to achieve or exceed organizational objectives. Transformational strategist with business and financial acumen uses operational and financial data to implement high-impact initiatives and action plans that empower teams to exceed organizational objectives. Leverages analytics, strategic action plans, and people management to optimize performance, productivity, and profitability. Employee of the Year, DFS Group LP (LVMH), 2018 Slashed annualized operational expenses by 20%, working with store teams, colleagues in the US office, and internationally in Hong Kong, Singapore, and Sydney to understand the minimum operating needs of more than 15 vendors. Reduced transaction time by 35%, serving as Regional Project Manager for a new point of sale, POS, system roll-out. Slashed transaction errors by 80% and ensured compliance with County Weights and Measures Department with the launch of automated product discounts. Improved stores' self-audit scores by 30% with the introduction of a self-audit app. Optimized impact and revenue results, managing budget and control of division, travel and entertainment, supplies, and overtime expenses. Exceeded monthly sales goals by empowering staff with product knowledge, professional development, and exceptional customer service standards. Transformed store revenue results, reversing the declining trajectory by networking with local businesses to increase brand awareness, product offerings, and create mutually beneficial programs and promotions. Maximized operations, achieving or exceeding organizational objectives by conducting a gap analysis of operational policies and procedures to create strategic action items. Optimized overall performance, productivity, profitability, and use of human and financial capital.