Grace Probyn
Director of Membership at Discover Collection
Based in London, United Kingdom
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Seniority
Director
Department
General Business & Management
Location
London
Industry
Hospitality
Company size
31
Contact information
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g•••••••@discovercollection.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Grace Probyn
Shaping the essence of luxury and exclusivity is at the heart of my mission. With expertise in creating bespoke member experiences, I steer special projects that resonate with our members and guests alike. My approach revolves around a deep understanding of individual preferences and operational needs, enabled by leveraging data and analytics for targeted communications and designs. My background in experience and operations management has been pivotal in fostering a culture that empowers our team to deliver service excellence. Together, we prioritise member satisfaction, ensuring each interaction adds to our member loyalty.
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