Grant Drennan

Background

About Grant Drennan

Experienced Senior IT Technician with over 18 years of experience in providing comprehensive managed IT services including desktop support, IT infrastructure management, and project leadership. Highly capable at managing Office 365 environments, supporting diverse hardware and software systems, and driving process improvements that enhance service delivery. Proven ability to troubleshoot complex technical issues, deliver timely solutions, and maintain seamless operations across diverse environments. Skilled in building strong respectful relationships with valued clients, internal teams and external vendors to ensure that IT services align with business needs. Demonstrated leadership in mentoring team members, driving efficiency and business responsiveness through well documented processes and standards. Highly committed to delivering excellence in customer service, optimising technology solutions for organisational success.