Grant Smith

Background

About Grant Smith

A focused and dynamic Director with over 25 years’ experience delivering active leadership in sales, operations, account management and marketing. • Communicating and collaborating at C-suite executive level. • Managing B2B and B2C sales, marketing and operations across a myriad of verticals. • Working autonomously with full PnL accountability. • A modus operandi of challenging inefficient or ineffective working practices with beneficial outcomes. • Recognising opportunities for improvement and dedicated to customer satisfaction. • Accurately analysing problems in complex situations and developing proactive solutions with positive implications. • Adept at managing businesses and teams; created a proactive culture promoting high performance and accountability. Specialities/expertise offered: Sales & Marketing Development, Client Account Management, Operations Management, PnL Ownership, Company and Team Leadership, Agile Project Management & Planning, Business Development, Budget Development & Management, Risk Management & Feasibility, Profitability & Viability Analysis, Upgrade & Change Management, Supplier Relationship Management, KPI, Quality, OH & S & Env Compliance, Contract Management, Technical Management, HR & Performance Management, Business Transformation, Integration Management, Systems Implementation, Cultural Transformation and Business Process Improvement. In May 2020 the Department for International Trade bestowed the title of Export Champion. Instrumental in the application and delivery of the Queen’s Award for Enterprise in the category of International Trade in April 2021 for Melford Technologies Ltd. “Grant is always pleasant, courteous and responsive in all communications. As a client it gave me great confidence that he and his team would always deliver without fail; his raison d'etre is customer satisfaction”