Greeshma Gopal

Background

About Greeshma Gopal

Confidence is an asset to work in IT sector for suitable position with enough skills and strong educational background. Forward-thinker when assessing project specifications to determine key requirements. Dedicated to offering product insight throughout development and deployment.Engaging and pleasant personality with a dedication to accuracy and efficiency.Currently working as a Document Processing Specialist were dealing with confidential data set in different format, handling sql in troubleshooting, identifying errors in XML data, doing regular QA to ensure accuracy and quality of document and processing steps. Continues monitoring of automation procedures in ActiveBatch, triggering jobs in AB, finding out errors. Configuring processing tools to meet client requirements, documenting work instructions, review work orders to determine job specifications and operational requirements. Creating JIRA tickets to address production issues to support team, respond to client queries regarding production status and helping them to generate data set as per the requirements.Working in timely basis to ensure all processing cycle achieves internal and external SLAs. Helping developers team to transfer features to UAT environments, doing testing to ensure the input data set will work without errors and produce required output. Ensure transparency within team communication and handling multiple priorities while meeting specific deadlines.