Greg Bain

Background

About Greg Bain

Problem solving is my superpower! Other strengths include creativity, flexibility, and a willingness to take on new challenges. I have excellent interpersonal communication and presentation skills. These skills combined with my years of experience, enables me to work effectively as part of a team, or should the opportunity provide itself, as a leader. I have lead a number of projects leveraging both Agile and Waterfall methodologies. Memorable projects include- Assist with moving our primary quality applications to AWS as part of a future datacenter replacement project - Training 300+ quality team members with how to use SAP in conjunction with our newly merged Quality System tools- Participating in the IT introduction, migration, and training phases of a $50B corporate merger (Quality Systems for Lafarge NA & Holcim NA)- Leading an incident reduction project in India that lead to an 80% decrease in tickets for our network support group- Leading a project to replace outdated tsunami point-to-point wireless technologies with new Cisco point-to-point systems - Leading the roll-out of a large Cisco DMVPN project - Leading a small tactical network team, helping to maintain and optimize 4 Major hospitals (Toronto General, Princess Margaret, Western, and Mount Sinai) in downtown Toronto- Assisted with the Delphi Automotive North American SAP Migration Project as the primary network resource- Helping to build, test, and support CIBC's quad-redundant web banking infrastructure- Helpign to secure large fortune 500 companies with both internal and external penetration testing- Helping maintain the largest ISP in Canada (Look Communications, formerly Internet Direct) Technical Skills: Platforms : Windows; MAC; Linux (Ubuntu / Debian) Internet Services : Windows and Linux based ( DNS, DHCP, FTP, IIS, Apache ) Databases : Microsoft SQL; MySQL Hardware ( Support, Service, Upgrade ): Servers, Computers, Laptops, Tablets, Phones (iOS, Android) Local Services : Active Directory Virtualization Systems : VMware; ProxMox; Docker via Portainer Routers, Switches, and Wireless : Cisco; Nortel; Bay Networks; HP Procure; Linksys / Dlink / TPlink / Ubiquiti Cloud Services : AWS; Microsoft 365 Ticketing and Change Systems : ServiceNow; Remedy; ServiceDesk; ConnectWise Applications: Microsoft Office; Google Suite