Greg Bernard
Manager of IT Service Delivery at Fedex Supply Chain
Based in United States
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Seniority
Manager
Department
Information Technology
Location
United States
Industry
Truck Transportation
Company size
977
Contact information
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g•••••••@fedex.com
Phone
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Background
About Greg Bernard
Accomplished Manager of IT Service Delivery with extensive experience leading cross-functional teams and managing large-scale logistics IT operations. Excel at driving continuous improvement in incident management and fostering technical excellence within teams. Proven adaptability and growth, seamlessly transitioning from managing field support technicians to overseeing major incident application support and problem management. Demonstrated leadership through successful mentoring of staff and development of collaborative strategies with IT leadership. Committed to enhancing service delivery and end-user satisfaction, consistently achieving high customer satisfaction scores and spearheading long-term IT service solutions.
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