Greg Bowen

Background

About Greg Bowen

Leading the organizations that create Dell Technologies' digital journey, my leadership in product management, software development, and design has been pivotal in crafting a seamless digital experience that resonates with our diverse customers. The focus on customer satisfaction, powered by behavioral science and AI, has enabled our team to deliver personalized and consistent experiences that satisfy and delight our customers. With a robust strategy for digital transformation, my tenure has seen the integration of advanced technologies like AI and machine learning into Dell's digital ecosystem. I have fostered a culture of innovation, where DevOps practices, Human Centered Design, and experimentation allow teams to continuously improve and learn. Prior to Dell, I spent 16 years at Amazon working across the company in operations, supply chain, product development, marketing, and platform engineering. Working during Amazon's high growth years, I learned to experiment, iterate, and scale innovation to drive outcomes to grow customer satisfaction and lifetime value. Adept at building modern architectures, platforms at scale, and AI-driven solutions, I thrive in complex, fast-paced environments where technology fuels business growth. Passionate about fostering agile, product-centric cultures, I partner across organizations to deliver strategic transformation, enhanced customer experiences, and innovative, data-driven decision-making.