Greg Cahill

Background

About Greg Cahill

Team orientated, task orientated with a strong problem solving mindset. Great communication skills. Able to deal with many unexpected challenges that may arise and tackle them in a quick, efficient and professional manner currently working as part of the helpdesk team with NCI in Dublin with a hybrid work schedule, we deploy staff and student imaged laptops, supporting of account management, general onsite hardware maintenance, assist as an IT representative during exam periods, setup of new equipment including the setup of our new building at spender dock involving communications room setup with a server stack and experience setup on a building site Previously worked for SAP for the client service desk in the EMEA region. We provided technical support for internal employees remotely to the EMEA section assisting through our ticketing system/hotline. Enrollment into company systems, technical support for office applications, setup and maintenance of virtual desktops, assisting with account issues for password/account locks. Setup of RSA tokens, Remote desktop support. I had been working with SAP for 23 months I've also graduated from the south east technical university of Ireland with a bachelors (Honours) degree in computer game development Our main language is c++(4 years), but also knowledgeable in c#, Javascript and HTML. Proficient in JIRA for use in team projects. A strong coding focused mindset.