Greg Calvert
Customer Experience Learning Lab Manager at At&t
Based in Kansas City, United States
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Seniority
Other
Department
Other
Location
Kansas City
Industry
Telecommunications
Company size
180K
Contact information
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g•••••••@att.com
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Background
About Greg Calvert
With nearly three years as Customer Experience Learning Lab Manager at AT & T, contributions center on refining tools, systems, and processes to elevate employee and customer satisfaction. Leading a virtual, multi-skilled team, efforts focus on operationalizing key business initiatives while fostering collaboration across departments. Coaching and mentoring team members ensures delivery of exceptional customer service and alignment with AT & T's mission. Recognized with multiple AT & T Connection Awards, their work reflects a commitment to inclusion, collaboration, and accountability. Participation in the Thrive Leadership Development Program further demonstrates expertise in managing large-scale projects and executing high-impact strategies. Dedicated to integrating people, processes, and technology, they thrive in dynamic environments to drive meaningful outcomes.
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