Greg Lewallen

Background

About Greg Lewallen

CLINICAL SPECIALIST, CLINICAL SALES/SALES SUPPORT & MARKETING PROFESSIONAL Level headed and innovative professional with a strong practical business sense. Unique ability to thoroughly understand the technical aspects of any project. I was once given a customer procedure video that had no sound and was asked to develop a clinical training presentation that showed our understanding of the product and procedure in order to win their business. I had no opportunity to speak with the customer to gain any background, and I had to use the video without sound. After reviewing the video several times, I realized that the customer needed a solution that broke the procedure down into small pieces to more effectively present the product. I crafted the presentation, presented my solution to the customer and subsequently won my company the business. Success, Right? I was later informed that a breakdown was not necessarily what the customer was looking for, but that my solution was much better. I am passionate about clinical, procedural and device education. Exceptional ability to cultivate customer relationships and meet customer needs-both internally and externally. My clinical experience coupled with recent and unique business know-how in selling and marketing disruptive products and services has proved to be an invaluable experience. The most important thing that I have learned throughout my career has been to listen, ask questions and strive to understand your customers’ unique desires and distinctive needs. Then deliver beyond expectations. My unwavering ethical philosophy is that honesty, integrity, professionalism and know-how are the keys to building customer relationships and subsequently growing business. When customers trust you, they become partners. As a follow-up to the previous story, the executive moved on to another company and as soon as he settled into his new role, he contacted me for help designing the solution to their distinctive training needs.