Verified recordBusiness Consulting and Services

Greg Lowell

Managing Director, Customer Strategy & Applied Design at Deloitte

Based in Washington, United States

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Seniority

C-Team

Department

General Business & Management

Location

Washington

Industry

Business Consulting and Services

Company size

510K

Contact information

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g•••••••@deloitte.com

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Background

About Greg Lowell

I'm a Customer Strategy leader, with over 20 years as a trusted advisor to the C-Suite of Fortune 500 Companies across industries. I'm passionate about improving how organizations understand and serve their customers. I have extensive experience working with many global Retail Financial Services and Government clients. I've developed innovative approaches to Omnichannel, Product, and Pricing Strategies, informed by Customer Segmentation and Data Analytics - enabling my clients to capture market share, improve customer economics, and drive significant financial results. In my experience, a thoughtful and data-driven approach to improving Customer Experience can result in happier customers, higher revenues, and lower cost-to-serve - a win-win-win!

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