Greg Massey

Background

About Greg Massey

CAREER ACCOMPLISHMENTS • Performed and fulfilled every role in the Computer Hardware/Software Value Delivery Model (Sales, Presales, Support, Internal/Customer Education, Professional Services, Implementation). • Integrated acquired employees from seven different companies into HP SW Training. • Managed multimillion-dollar budgets. • Project managed 9 integrations of acquired companies into HP Support. • Project managed Nine divestitures of products from HP Support. • Program Managed HPE Software Support Maintenance, Delivery out of HPE to Micro Focus. • Managed large, multi-layered world-wide teams of 50 or less, in Training, Enablement and in Software Support Operations (PMO/Systems/Tools/Business Analytics and Online Services). • Project managed 2 divestitures of products from Micro Focus Support. EXPERIENCE Micro Focus, Fort Collins, CO September 2017 - May 2022 Sr. Manager of Program Management Office and Systems, Customer Support Operations Managed the operation around the system, tools to deliver the support portfolio to customers. • Managed the project management office and project managers who ran projects to fulfill business objectives and initiatives. Hewlett Packard Enterprise, HP Software, Fort Collins, CO June 2013 - November 2017 Sr. Manager of Change and Project Management Office, HPE Software Support Operations Managed the Change and Project Management Office in HP Software Support. • Program Managed Software Support Maintenance and Delivery out of HPE to Micro Focus. Hewlett-Packard, HP Software, Fort Collins, CO Project Manager, HP Software Support Operations November 2011 - June 2013 Managed key projects for HP SW Support. • Moved acquired software companies into HP SW Support. Autonomy migration to HP SW was the largest of note. Technical Services Manager, Software Support Operations January 2010 – November 2011 Managed the worldwide diagnostic lab equipment program and Intelligent Voice Response infrastructure. • Managed remote program and people resources in Europe, Asia and the Americas. • Coordinated asset acquisition, IVT programming, implementation, budget management, lab and equipment inventory management.