Greg P.
Community Lead at Jito Foundation
Based in United States
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Seniority
Manager
Department
Other
Location
United States
Industry
Technology; Information and Internet
Company size
12
Contact information
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g•••••••@jito.network
Phone
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Background
About Greg P.
Current: Community Lead at Jito Foundation in charge of all the community & social media channels. Day-to-day work includes community engagement activities, social media content marketing, video editing, product marketing, and audio production + post-production work for the Jito YouTube channel (formerly MidcurveMedia). Background: User Operations & Customer Support Professional with >10 years of Management experience (ranging from retail to remote work) and Social Media Manager & Community Lead with 5 years of remote work history. In my previous Operations role, I downsized a support team of 13 agency workers to 2 (support/community contractors) in under 6 months, saving the company >$250k in contractual obligations, reducing the team's first resolution time by over 50% & maintaining a consistently high CSAT. As a contractor in the crypto industry, I specialize in creating team/user-facing SOPs & building processes to ensure a safe, educational & engaging environment for the community. I consistently use AI tools such as ElevenLabs, Photoshop, Claude, Replit, Gemini, Grok and NotebookLM, as well as software from Coda, MetaAssembly, Notion, ZenDesk, Salesforce, Mava, Stripe, Coinbase Commerce, Hex, Retool, Slack, Telegram & Discord to complete my day-to-day work.
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