Greg Patterson

Background

About Greg Patterson

Proven expertise in motivating and leading both Operations and Sales teams. Extensive experience in managing mangers and teams of up to 150 frontline employees over operations centers, regions, areas or territories. Responsible for meeting productivity, growth and KPI objectives while adhering to strict risk, policy and procedure guidelines. Exceeded expectations by collaborating with direct team, internal and customers. Work closely with all levels of management including Senior Leaders to execute strategic visions and priorities. Solid training efforts and monitoring around risk and cost controls. Change Managment experience leading teams on any new procedure roll outs. Competencies: Business Management People Management Leadership Customer Experience Business and Sales Development I have strong analytical and organizational skills utilized in managing the business (pipelines). I take pride and put a lot of focus on receiving outstanding customer service ratings. I enjoy training, promoting and retaining employees as they are our most valuable assets. Promoted over 40 managers over my career. Developed and implemented future leaders program resulting in 18 new managers. During tenure, zero direct managers have ever resigned under my leadership.