Gregory Wingeleth

Background

About Gregory Wingeleth

Managed a $2.1 million annual account located in multiple states and developed and grew the account to a $3.5 million annual account. • Provided leadership and was responsible for a team of over 50 employees and hours per week of contracted services. • Worked to standardize security protocols and procedures across the entire account. • Developed and implemented initiatives to help reduce turnover by 71.5%, benefiting the Client with a highly trained senior staff. • Set up regular meetings and lines of communication to build strong relationships with the Client, local points of contact and Company supporting offices to develop an overlapping chain of support for both the client and the security team. • Implemented a series of checks and balances to improve invoicing accuracy to 97.1% for calendar year 2020. • Worked closely with the Client Accounts Payable team to ensure proper processing of invoices within required payment terms leading to accurate invoices and on time processing of payments to the AR team. • Worked with the Technical Services and Risk Management teams to put together customer focused procedures that work with the implemented technology. • Overcame the challenges presented by COVID-19 restrictions all while maintaining the contracted services provided to the Client. During the pandemic, increased staffing by over 25% in short term specials to meet changing operational needs, and over 10% increase in staffing to enforce the Clients COVID compliance program.