Greta Klimkiewicz

Background

About Greta Klimkiewicz

Supply chain professional with 20 years’ experience in order management, client relationship, project management, change management and team management gained in local and international telecom businesses and shared business center. Career goal: Order Management expert/process owner, Supply Channel Manager, Customer Relationship Manager, Operations Lead, Customer Service Manager Key specialization- Managing and Improving Order Management and Delivery Quality processes- Creating a well-defined and standard processes including defining roles and responsibilities, process governance structure, control points and key stakeholders- Managing interfaces and dependencies with other processes/entities within organization- Monitoring process performance, keeping control over metrics and performance indicators- Change management- Building and maintaining strong stakeholders’ relationship by anticipating and responding to their needs and continually looking for ways to add value- Demonstrating commitment to help customers achieve strategic direction- Very efficient and very well organized especially when drive changes- Possessing natural problem-solving skills- Demonstrating positive and can-do attitude in all dealings with customer, employees and colleagues- Experienced in working in a matrix organization and multicultural environment- Skilled in leading and motivating a team in a result-oriented way, know how to build enthusiasm and inspire employees to exceed customer expectations- Experienced in working in Shared Service Center- Advanced knowledge of SAP and MS office- Very good knowledge of spoken and written English.