Gretchen A. Murphy

Background

About Gretchen A. Murphy

I am the Managing Director of Global Aerospace and Commercial B2B Sales at FedEx Services, where I lead a team of professionals who deliver customized solutions for our customers across the world. I have over 17 years of experience in the logistics and transportation industry, and I am a certified emotional intelligence instructor and a design thinking practitioner. My core competencies include voice of customer advocacy, continuous improvement, customer experience, and leadership development. I am also a doctoral student in public health, leadership, advocacy, and equity, and I am passionate about driving internal culture and organizational change, leveraging dimensions of diversity, and fostering a culture of inclusivity, awareness, and respect. My mission is to empower others, inspire, mentor, challenge, and develop leaders, and create exceptional outcomes for our customers, our company, and our communities.