Gretchen Gray
Senior Strategic Xm Executive at Nice
Based in Durham, United States
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Seniority
Staff
Department
Other
Location
Durham
Industry
Software Development
Company size
14K
Contact information
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g•••••••@nice.com
Phone
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Background
About Gretchen Gray
Accomplished leader with 20 years experience in sales consulting and leading service optimization and customer experience teams in healthcare. Proven business development track record of enhancing plan performance, increasing revenue, and improving the customer experience. Strong focus on translating strategy and customer insight into operating plans. Strengths include performance and process improvement, service technology, and voice of the customer research. Specialties: Key competencies include:*Driving Business Outcomes and Innovations Using Analytics *Creating Value Add Strategic Partnerships *Facilitating Change *Strategic Planning *Customer Focus *Strong collaboration and influence skills
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