Gretta Sweeney
Cic Support Manager at Sap
Based in Ireland
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Seniority
Manager
Department
Customer/Client Service
Location
Ireland
Industry
Software Development
Company size
140K
Contact information
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g•••••••@sap.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Gretta Sweeney
Customer focused and results driven support delivery professional with 15+ years’ experience in customer service delivery, including managing individuals across multiple countries. Extensive experience in leading and motivating diverse teams to achieve organizational KPIs and objectives. An advocate of team work, taking a hands on approach with both team members and with customers, leveraging my own technical insight and knowledge. Experienced in escalation and incident management, and multi-tasking in often high pressure situations.
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