Griffin Julian
Navigator Concierge at Marriott International
Based in Charlotte, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Charlotte
Industry
Hospitality
Company size
242K
Contact information
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Background
About Griffin Julian
As a Guest & Hospitality Experience Professional, I currently serve as a Navigator Concierge at Marriott International, supporting front-of-house operations and delivering high-level guest service in a luxury hotel setting.I also support part-time guest services operations with Live Nation Entertainment, Show Pros Entertainment Services, and BEST Crowd Management. In these roles, I assist with ushering, ticketing, and guest flow at major venues including Truist Field and The Music Factory, ensuring smooth and positive experiences for all guests.Prior to my hospitality work, I worked at Bank of America in creative marketing, where I gained experience in campaign strategy, content development, and brand execution across internal and external initiatives.I hold a B.S. in Interpersonal Communication and English from East Carolina University and am deeply passionate about guest interaction. I bring strong communication skills, professionalism, and a genuine commitment to creating memorable and positive experiences for every guest I serve.
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