Gunjankumar Patel
IT Support Engineer at East Surrey College
Based in Carshalton, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Carshalton
Industry
Education
Company size
352
Contact information
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g•••••••@esc.ac.uk
Phone
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Background
About Gunjankumar Patel
A seasoned Systems Administrator and Desktop Support Engineer with 9 months of immersive experience in delivering comprehensive technical support. My forte lies in offering adept assistance across various platforms, including servers, PCs, Macs, and mobility solutions, all within the dynamic realm of a Windows environment. Technical Skills: • Operating System - Windows 11, 10, 7 /Basic Linux • Deploy Windows - All versions of Windows OS deployment, upgrades, and Activation. • Manage Devices and Data - Create Users, Groups, GPOs, NTFS & Shared permission, and Windows Security • Connectivity - VPNs, Networking, Remote Connectivity • Maintain Windows - Windows Backup, Recovery, Event Log, and Performance • Software - Microsoft Office, Microsoft Windows Servers 2012/2016/2019, Active Directory, Windows Client. • Cloud - Office 365 Cloud /Azure AD • Tools - Secure CRT, Wireshark, Packet Tracer, IPAM, PRTG • ITSM Tools - Remedy, Atera, Jira (Atlassian) Certifications & Training: • Microsoft Windows 10 (MD-100) • Office 365 Fundamentals (MS-900) • Microsoft Windows (MS-100) • Azure Fundamental (AZ-900) Education: Bachelor's degree in Computer Science from East London. Feel free to connect with me to discuss opportunities, share knowledge, or explore collaborative ventures within the dynamic realm of IT.
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