Guy Morales
IT Service Management Analyst Ii at Upbound Group
Based in Fort Worth, United States
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Seniority
Staff
Department
Information Technology
Location
Fort Worth
Industry
Financial Services
Company size
316
Contact information
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g•••••••@upbound.com
Phone
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Background
About Guy Morales
I am an experienced IT Service Management Analyst with a strong background in developing and implementing strategies to measure and enhance digital technology performance. I have the ability to oversee CMDB governance, collaborate on various project initiatives, and ensure compliance with ITSM processes. My expertise includes leading support teams, providing executive and investor support, and creating IT support systems. I excel at coaching and training coworkers, resolving high-level IT issues, and driving continuous improvement in service management practices.
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