Hadjer Ouali

Background

About Hadjer Ouali

Having had the opportunity to host the Danish soccer team during the FIFA World Cup 2022 at Retaj Salwa resort and spa 5* in Qatar, I have gained valuable experience in managing high-profile guests and ensuring their satisfaction. The positive reviews and high scores I received on Online Travel Agencies (OTAs) are a testament to my ability to exceed guest expectations and deliver exceptional service.During my time as a front desk receptionist at AZ Hotels Grand Oran 5* in Algeria, I was part of the pre-opening team, and hosted the the mediterranean games 2022. This experience allowed me to develop strong organizational and multitasking skills, as well as a keen attention to detail. I understand the importance of providing a seamless and efficient reservation process for guests, and I am confident in my ability to handle this responsibility effectively.Anticipating the needs of clients has always been a priority for me. I take pride in my ability to listen to guests' requests and provide personalized recommendations and solutions. By doing so, I have consistently delivered memorable experiences that have resulted in repeat business and positive word-of-mouth.Fluency in English, advanced knowledge of French, and native proficiency in Arabic enable me to communicate effectively with a diverse range of guests. I believe that effective communication is key to providing exceptional service and creating lasting connections with guests.