Hafid Bourich
Technisch Consultant at Kpn
Based in Arnhem, Netherlands
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Seniority
Staff
Department
Engineering
Location
Arnhem
Industry
Telecommunications
Company size
18K
Contact information
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h•••••••@kpn.com
Phone
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Background
About Hafid Bourich
Implementatie Cloud Contact Center en andere contact oplossingen voor klanten. Opstellen functioneel en technisch ontwerp, begeleiding implementatie en het verzorgen van de benodigde opleidingen bij de klant. Met onze cloud oplossingen worden alle zorgen op het gebied van klantcontact uit handen genomen. Ons betrouwbare en schaalbare platform ondersteunt verschillende communicatiekanalen (telefoon, sms, chat, social media, etc). Hiermee kunnen wij de bereikbaarheid van uw bedrijf verbeteren zonder de klanttevredenheid uit het oog te verliezen. Specialties: Consultancy, Contactcenter oplossingen, Interactive Voice Response, Spraakherkenning, VoIP telefonie. Sun Certified Java programmer Sun Certified Web Component Developer Sun Certified Business Component Developer UML RUP SCRUM ITIL
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