Hailey Junod
General Manager at Cityflatshotel
Based in Grand Rapids, United States
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Seniority
Manager
Department
Operations
Location
Grand Rapids
Industry
Hospitality
Company size
66
Contact information
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h•••••••@cityflatshotel.com
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Background
About Hailey Junod
As the General Manager at CityFlatsHotel, I lead a team of customer service representatives and oversee the daily operations of the hotel. I have more than seven years of experience in the hospitality and customer service industry, working as a General Manager at Nantucket Baking Company and an Assistant Manager at Creston Brewing Co. I have developed and implemented multiple projects to improve the quality, efficiency, and profitability of the businesses I managed, such as introducing new menus, streamlining workflows, and enhancing customer loyalty programs. I have strong skills in customer service, leadership, project management, and communication, and I am passionate about creating memorable and satisfying experiences for our guests. I value innovation, sustainability, and diversity, and I strive to align my work with the mission and vision of CityFlatsHotel.
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