Hammad Haider

Background

About Hammad Haider

Over 8 plus years of IT industry encounter including 6 plus years of experience as a ServiceNow Developer and Administrator. Good learning and comprehension of ITIL process. A ServiceNow master with understanding on executing end-to-end Service CatLog, Incident and Problem Management, Asset Management, Change Management and Release Management with broad learning on Content Management System and Service Portal. Broad experience in ITSM, ITBM, ITOM (Discovery & CMDB) ITAM, SAM, HAM, HRSD, and CSM. Improvement of code for UI Pages utilizing Jelly, UI Actions, Script incorporates, MID Server content incorporate, customer content, UI Policies, Business Rules, Glide Dialog Window, Glide Dialog Form and Processor. MID Server Integration and establishment with benefit now. Installing MID Servers and scheduled discovery to find available devices in the network. Experience on Integration technologies such as Web Services, SOAP, and HTTP, MID Server, SSO and LDAP. Have an in-depth knowledge about Direct Web service API of ServiceNow, SOAP and WSDL. Extensively worked with REST GET and POST using basic HTTP Authentication. Experience in generating the reports in ServiceNow and Custom applications as per the requirements in ServiceNow. Formation of different classes and index things for the CatLog module. Good knowledge on Service Portal configuration and customizations Worked extensively on LDAP integrations. Setting up Configuration Management from scratch defining the CI classes and their relationships. Customized the out of the box self-service page according to the requirements. The Service Catalog was replaced with a catalog item giving the users access to create an issue that will go through approval workflow in the customized table. Configured Nagios that runs automatically send notifications to ServiceNow to appear as incidents. Involved in Environment Promotions and managing ServiceNow using Update Sets. Data loads for migration to ServiceNow Import set and Transform maps. Effectively engaged with Scrum gatherings to get illumination on the prerequisites. An Outstanding cooperative person with exceptionally great relational and Communication aptitudes. Having strong knowledge on JAVA, JSP, HTML, CSS and JavaScript. Familiar with different releases of ServiceNow including Eureka, Fuji, Geneva, Helsinki and Istanbul.