Hamza B.

Background

About Hamza B.

Currently, I work at Lynden Door/Alliance Door Products. I have acquired the following skills throughout my work experience: • Experience with various versions of Windows Servers and some Linux • Collaborating on IT projects and researching/implementing new products • Assisting users remotely/on-site with various technical issues • Troubleshooting workstations, servers, IP phones, and numerous other devices • PowerShell and Python scripting; simplifying redundant processes through automation to save time and cost • Experience with configuring and maintaining Windows Deployment Services (WDS) and Microsoft Deployment Toolkit (MDT); Building, configuring, and testing new hardware/software for deployment • Ansible network configuration and automation • Experience with virtualization technologies such as Hyper-V • Installation and maintenance of VoIP Systems (3CX, Asterisk, ShoreTel) • Active Directory/Exchange/Microsoft 365 • Fundamental knowledge of administrating infrastructure resources in Microsoft Azure • Docker • Deploying and managing web servers • Backup Management • Creating and updating documentations • Experience with installing, splicing, testing, and troubleshooting copper and fiber cable • Excellent customer service and deductive reasoning skills • Deployment and management of various IT solutions • Basic understanding of IBM iSeries (AS/400) Software/Applications: • 3CX, Active Directory Federation Services (ADFS), Ansible, Azure, Docker, ESET Endpoint Security, Git, IBM iSeries/AS400, Jinja2, Kaspersky antivirus, Nginx, Microsoft Deployment Toolkit (MDT), PDQ Deploy, PowerShell, PRTG Network Monitor, Pulse Secure Access VPN, ShoreTel, Python, Snipe-IT Inventory Management, Windows Deployment Services (WDS), and WSUS.