Hamza Bichri
Service Delivery Manager at Cgi
Based in Prefecture of Casablanca, Morocco
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Seniority
Manager
Department
Operations
Location
Prefecture of Casablanca
Industry
IT Services and IT Consulting
Company size
70K
Contact information
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h•••••••@cgi.com
Phone
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Background
About Hamza Bichri
Professionnel expérimenté en gestion de projet et en supervision d'équipe avec une solide maitrise en suivi des KPI/SLA, gestion des incidents, relation client et animation de comités de pilotage. Actuellement chargé de projet depuis janvier 2023, ayant occupé précédemment des rôles de bridge manager, superviseur qualité, et agent support SAP confirmé. Compétent en audit, formation, et implémentation de nouveaux processus selon les normes ITIL.
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