Hamza Darkouch
Ai & Automation Business Enabler at Metro Italia
Based in Milan, Italy
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Seniority
Other
Department
Other
Location
Milan
Industry
Wholesale
Company size
1.6K
Contact information
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h•••••••@metro.it
Phone
5 credits+39 ••• •••• ••••
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Background
About Hamza Darkouch
Experienced in Digital Transformation, Automation, and Business Strategy, with a proven track record in designing and implementing RPA programs, process automation, and data-driven solutions to enhance efficiency and scalability. Expert in Virtual Reality (VR), AI chatbots, avatar-based training, retail technology, and enterprise system integration, driving innovation and optimizing customer experiences. Skilled in managing multifunctional teams across international markets, leading process digitalization, client experience initiatives, and system harmonization to enhance operational performance. Fluent in Arabic, French, English, Italian, and Spanish, enabling seamless global collaboration. Passionate about cutting-edge technologies, startup ecosystems, and leadership development, with a commitment to fostering digital transformation.
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