Hamza Pervez

Production Agent - L1 at Wipro

Based in Kolkata, India

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Seniority

Staff

Department

Operations

Location

Kolkata

Industry

IT Services and IT Consulting

Company size

275K

Contact information

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Email

1 credit

h•••••••@wipro.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Hamza Pervez

With over 4 years of experience in the QSR industry at Tata Starbucks, I developed strong operational, customer service, and team management skills. However, I’ve always felt a stronger calling toward the dynamic and rapidly evolving world of technology—especially in fields like Artificial Intelligence, Computer Systems, and Financial Investment.Now, I am actively seeking to transition into an industry that aligns with my passion for innovation, tech-driven solutions, and strategic financial growth. I’m particularly enthusiastic about roles that offer opportunities in AI implementation, fintech, investment analysis, or data-driven business strategy.With a mindset geared towards lifelong learning and adaptability, I am open to opportunities where I can contribute meaningfully while upskilling continuously in a tech-forward environment.*Skills** Customer Experience & Relationship Management * Operations Management * Team Leadership & Training * Financial Literacy & Investment Analysis * Artificial Intelligence (Basics & Application Awareness)* Computer Systems & Automation Tools * Content Creation & Branding Strategy * Entrepreneurial Mindset & Strategic Thinking*Achievements Successfully managed high-volume operations at Tata Starbucks for 4+ years, ensuring top-tier customer service and operational efficiency. Founded a D2C fragrance brand, building it from the ground up with strong social media marketing and influencer collaborations. Created multiple video and content projects using AI voiceovers and digital tools for brand engagement. Participated in grassroots community initiatives via NGO work, including hunger relief and social awareness campaigns. Transitioned from traditional roles to explore entrepreneurial and tech-driven ventures, showcasing a flexible and growth-oriented mindset.

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