Hang Ly
Passenger Service Agent at Swissport
Based in Seattle, United States
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Seniority
Staff
Department
Operations
Location
Seattle
Industry
Airlines and Aviation
Company size
34K
Contact information
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h•••••••@swissport.com
Phone
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Background
About Hang Ly
Hang's story began in Vietnam but her career blossomed after she goes to study abroad in the USA. She began her business career as an Exchange Student in Harlingen, Texas, where she was exposed to cross-cultural communication opportunities. She honed her social skills, flexibility, and adaptability to new environments in this life changing year. Upon completion of her Exchange Program, she began studying Hospitality & Tourism at Highline College (Seattle, WA), she has gained experiences and knowledge in areas such as event planning, customer service, F&B, CPR/AED First Aid Kits, and communication skills in both Vietnamese and English. While enrolled she worked as a Front Desk Assistant in a local upscale Wellness Center. Through her customer service experiences including supervising a team through the many unexpected situations that arise in such a role, she gained leadership and problem-solving skills that will transfer to her hospitality business career and into her specialization in event planning long-term.
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