Hannah Dudding

Background

About Hannah Dudding

Hi, I’m Hannah! I’m a motivated IT professional with over four years of hands-on experience supporting complex IT environments and leading teams. Currently, I serve as the IT Service Desk Coordinator at the University of Newcastle, where I mentor a high-performing team, drive continuous service improvement, and act as the primary escalation point for technical challenges. In October 2024, I completed my Master’s degree in Cyber Security, where I built strong foundations in risk management, incident response, and cloud computing. My goal is to transition into a technical cyber role where I can help organisations stay ahead of emerging threats and make meaningful contributions to their security posture. I’m passionate about solving problems, learning new technologies, and collaborating with others to deliver exceptional service. Whether it’s mentoring junior staff, troubleshooting complex incidents, or streamlining processes, I thrive on helping people and making systems work better. Let’s connect! I’d love to collaborate with professionals who are passionate about cybersecurity, service excellence, and continuous learning.