Harald Ellmann
VP Global Service at Toptica Photonics
Based in Munich, Germany
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Seniority
Vp
Department
Other
Location
Munich
Industry
Industrial Machinery Manufacturing
Company size
366
Contact information
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h•••••••@toptica.com
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Background
About Harald Ellmann
As TOPTICA’s first full-time service employee, I established the foundation for handling customer requests and coordinating in-house repairs. Today TOPTICA’s support is widely recognized as a key differentiator, and what began as a “soft” selling point has evolved into a profit center with healthy annual revenue growth. Carrying a Ph.D. in physics, I highly value data as a foundation for AI-tools as well as for decision-making through BI-tools.
Decision-makers
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