Verified recordSoftware Development

Hard Kothari

Manager Ai & Automation Transformation at Dayforce

Based in Whitby, Canada

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Seniority

Other

Department

Other

Location

Whitby

Industry

Software Development

Company size

6.6K

Contact information

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Email

1 credit

h•••••••@ceridian.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Hard Kothari

Driven by a passion for optimizing processes and harnessing the power of artificial intelligence, I am a dedicated professional specializing in the intersection of technology and customer support. With a focus on developing innovative solutions, my goal is to streamline workflows and enhance operational efficiency through automation and the integration of AI technologies. Drawing from my extensive experience in customer support, I understand the unique challenges faced by support teams. By combining my problem-solving skills with a deep understanding of customer needs, I develop internal tools that empower customer support professionals, revolutionizing the way support processes are handled. These tools leverage automation and AI to intelligently handle routine tasks, freeing up valuable time for support teams to focus on providing personalized and exceptional service. Beyond my professional endeavors, I have a keen interest in exploring the applications of artificial intelligence at work. This curiosity drives me to stay abreast of the latest advancements and trends in AI, ensuring that I can identify opportunities to leverage this technology for enhanced automation and improved decision-making in support operations. As a quick self-learner, I continuously expand my skill set to remain at the forefront of automation and AI advancements. This drive for continuous learning enables me to adapt swiftly to evolving industry landscapes and identify new opportunities for optimization. If you are seeking a forward-thinking professional with expertise in automation, AI, and customer support, let's connect. Together, we can explore how to leverage cutting-edge technologies to transform your processes, maximize operational efficiency, and deliver exceptional support experiences.

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