Hardhani Saputro.

Background

About Hardhani Saputro.

I have over 20 years of experience in the insurance and insurtech industry, spanning multinational insurers and leading digital insurance companies. My career includes senior leadership roles at Asuransi Central Asia (ACA), Asuransi Astra Buana, AIG, Zurich Insurance Indonesia, as well as insurtech pioneers such as bolttech, PasarPolis, and Tap Insure. This blend of corporate and digital-first environments gives me a broad perspective on both traditional insurance and the future of digital insurance ecosystems. Throughout my career, I have demonstrated strengths in the following areas: Business Strategy & Growth Shaping company strategies, building long-term roadmaps, and driving transformation initiatives that fuel sustainable growth. Sales, Distribution & Partnerships Proven success in developing distribution networks, managing multi-channel sales, and establishing strategic partnerships to expand market reach. Business Development Expertise in creating innovative products and services, delivering strong revenue and profitability, and positioning companies for competitive advantage. Organizational Development Skilled in building new departments and business units from the ground up, including design of structures, processes, and governance frameworks. Customer Experience Experienced in leading customer-first initiatives, from implementing service excellence programs to leveraging feedback for continuous improvement. Employee Engagement & Leadership Track record of hiring, motivating, and developing high-performing teams across different business functions. Project Management Strong background in delivering complex projects on time and within budget, including digital transformation, new product launches, and IT initiatives.